Privacy Policy

Data Controller Information

farnivelix.top B.V. is the data controller responsible for your personal data. We are a company registered in the Netherlands under registration number KvK41253679, with our registered office at Eikenlaan 98, 2572 QH The Hague, South Holland, Netherlands.

For any privacy-related questions or concerns, you can contact us at [email protected] or by telephone at +31 709619258.

Data We Collect

We collect personal data that you voluntarily provide to us when you use our website, contact us for information, or engage our services. The data we collect includes:

• Contact Information: Your name, email address, telephone number, company name, and job title when you submit enquiries or contact forms
• Communication Data: Records of correspondence when you contact us via email, phone, or through our website contact forms
• Technical Data: IP address, browser type, operating system, referring website, pages visited, and time spent on our website
• Usage Data: Information about how you interact with our website, including pages viewed, links clicked, and user preferences
• Cookie Data: Information collected through cookies and similar tracking technologies as detailed in our Cookie Policy

How We Use Your Information

We use your personal data for the following purposes, based on legitimate business interests and legal obligations:

• Service Provision: To provide operational risk assessment services, respond to your enquiries, and fulfil contractual obligations
• Communication: To communicate with you about our services, respond to your questions, and provide customer support
• Business Operations: To manage our business relationships, process payments, and maintain accurate records
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Website Improvement: To analyse website usage, improve our services, and enhance user experience
• Marketing: With your consent, to send you information about our services and industry insights that may be of interest

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Legitimate Interest: For business operations, website analytics, and improving our services
• Contract Performance: To fulfil our contractual obligations when providing services
• Legal Obligation: To comply with applicable laws and regulations
• Consent: For marketing communications and certain cookie usage, where required

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following limited circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and conducting business
• Legal Requirements: When required by law, regulation, legal process, or governmental request
• Business Transfers: In connection with any merger, sale, or transfer of company assets
• Protection of Rights: To protect our rights, property, or safety, or that of our clients or others

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection principles.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your data.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

• Contact Enquiries: Retained for up to 3 years from last contact
• Client Data: Retained for the duration of the business relationship plus 7 years for legal and tax purposes
• Website Analytics: Anonymised data may be retained for statistical purposes
• Marketing Data: Retained until consent is withdrawn or for up to 2 years from last engagement

Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete personal data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Withdraw consent for processing where consent was the legal basis

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month of receipt.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other approved transfer mechanisms under GDPR.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us:

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your personal data in accordance with applicable law.